Thursday, 24. April 2014
30. 07. 12. - 15:00
Groupon - the deal-of-the-day website that features discounted gift certificates usable at local or national companies - is in hot water in Germany.
Groupon recently launched in Austria from America but in Germany the company has been panned.
A German man and his family made the first complaint when he bought a Groupon voucher online for the "Great China" restaurant in Hamburg.
The man named as Marc W., 21, paid 147.60 Euro instead of 200 for the voucher but as it turned out the restaurant does not except any vouchers.
Since then Marc is trying to contact Groupon to get his money back but said he had had no reaction since then.
Groupon spokesperson Sophie Guggenberger in Germany said however that the customer service for the firm is contactable 24-hours a day - but recently has had some issues due overloading and the relocation of the companies headquarters.
Furthermore, Groupon has had problems with some other partners and many refunds have been necessary.
The owner of the "Great China" restaurant Ms. Wu originally planned on requesting a Groupon partnership for the future. However, just a couple of days after someone from Groupon came by the restaurant there was an offer available for the restaurant online, although a contract was never signed by Ms. Wu according to German media.
Another woman Katrin Wege (44), the owner of the "Blaue Blume", lost about 10,000 due a Groupon deal. The offer for her restaurant in Hamburg was supposed to be online for 24 hours but actually was available for 48 hours, she said.
Some 700 vouchers were sold for 14,50 each with a an original value of 30 Euro. Groupon keeps about half of the price for themselves with the rest going to the firm.
Martin Harneit (33) who owns a window-cleaning service and was hoping for some advertising through Groupon also suffered, with a similar story to Katrin Wege.
Groupon also sold more vouchers than he agreed on, and still owes him 800 Euro. Now, the small business of his is under threat of being bankrupt if they do not get the money back.
Bürgel, the business information company, classifies the credit rating of Groupon in Germany as weak said local media.
Faymann warns against further Russia sanctions
Chancellor Werner Faymann has spoken out in support of moving away from additional sanctions on Russia.
What is on at Haydn Kino this week? (24 April - 30 April)
The following films are on at the English language cinema Haydn Kino on Mariahilfestrasse between 24 April and 30 April:
Gazprom to explore expanding pipeline in Austria
Russia could soon begin constructing their South Stream gas pipeline in Austria after meetings were held this week with Gazprom.
Poacher in Vienna shoots five deer with bow and arrow
A poacher is suspected to have killed five animals in Vienna using a bow and arrow, a hunting weapon that is forbidden throughout Austria.
Czech firm in the proverbial over dung parcel terror alert in Austria
A Czech mail order company that sends elephant poo around the EU could be faced with a hefty bill after a package of dung sparked a terror alert at an Austrian town hall.
Model helicopter chops up owner
Austrian model aircraft enthusiast Uwe E., 50, is in intensive care after he tried to catch his expensive model helicopter when it suddenly dropped out of the sky in the town of Krenglbach in Upper Austria, and he was badly chopped up by the rotor blades.
ORF Watch To Probe State Broadcaster
Nine Austrian journalists, including the author of this article which is one of many published on my Tagebuch (diary), have got together to create a new website www.ORF-Watch.at.
Julius Meinl expands to UK
Austria's prestigious coffee brand Julius Meinl is launching its famous product in the UK, with the hope of challenging the British culture of taking coffee to go.
Indestructible Armoured Police Tank Damaged By Eggs And Tennis Balls
An Austrian manufacturer of a high-tech anti-riot water cannon costing almost 1 million EUR is facing some tough questions after one of the vehicles was badly damaged during a demonstration that involved eggs and tennis balls.
Wiener Linien grinds to a temporary halt Wednesday morning
Vienna's public transport will grind to a halt between 4 am and 6.30am on Wednesday morning as unions hold an emergency meetings to discuss the safety of Wiener Linien staff.
The most popular stories –
last 7 days
|Austrian Teen Girls Become Pin Ups For Syrian Jihad|
|Angry business leaders say Austria is too expensive|
|Pink Easter bunny helps Vienna art world pay tribute to Dürer|
|Property price rise continues|
|OAP Hunts Down THIS Hit And Run Cyclist|
Why suffer in silence. Let off steam by letting our readers share your troubles. File your complaints about anything and everything here.
Our ombudsman David Rogers will try and help solve some of the problems from lazy civil servants through to incompetent companies – and at the very least the worst transgressors will end up in our weekly special report.