Tuesday, 22. July 2014
30. 07. 12. - 15:00
Groupon - the deal-of-the-day website that features discounted gift certificates usable at local or national companies - is in hot water in Germany.
Groupon recently launched in Austria from America but in Germany the company has been panned.
A German man and his family made the first complaint when he bought a Groupon voucher online for the "Great China" restaurant in Hamburg.
The man named as Marc W., 21, paid 147.60 Euro instead of 200 for the voucher but as it turned out the restaurant does not except any vouchers.
Since then Marc is trying to contact Groupon to get his money back but said he had had no reaction since then.
Groupon spokesperson Sophie Guggenberger in Germany said however that the customer service for the firm is contactable 24-hours a day - but recently has had some issues due overloading and the relocation of the companies headquarters.
Furthermore, Groupon has had problems with some other partners and many refunds have been necessary.
The owner of the "Great China" restaurant Ms. Wu originally planned on requesting a Groupon partnership for the future. However, just a couple of days after someone from Groupon came by the restaurant there was an offer available for the restaurant online, although a contract was never signed by Ms. Wu according to German media.
Another woman Katrin Wege (44), the owner of the "Blaue Blume", lost about 10,000 due a Groupon deal. The offer for her restaurant in Hamburg was supposed to be online for 24 hours but actually was available for 48 hours, she said.
Some 700 vouchers were sold for 14,50 each with a an original value of 30 Euro. Groupon keeps about half of the price for themselves with the rest going to the firm.
Martin Harneit (33) who owns a window-cleaning service and was hoping for some advertising through Groupon also suffered, with a similar story to Katrin Wege.
Groupon also sold more vouchers than he agreed on, and still owes him 800 Euro. Now, the small business of his is under threat of being bankrupt if they do not get the money back.
Bürgel, the business information company, classifies the credit rating of Groupon in Germany as weak said local media.
Austrian Wine Grower Sets New Record For Maturing Grapes
An award-winning Austrian winegrower is believed to have set a new record after leaving harvested grapes for an incredible nine months before fermenting them to create an ultra-sweet white and red wine.
Austrian Castle Owner Shocked By Airplane Wheel In Duck Pond
An Austrian castle owner got a shock after discovering this massive aircraft wheel had landed in his duck pond.
Glock Receives Austrian Award At Birthday Party
Austrian gun maker Gaston Glock has celebrated his 85th birthday with a huge ceremony in which the charitable work of himself and his wife Kathrin was honoured with a top Austrian award, and confirmation that this year two streets and a business park are to be named after him.
Sausage Surprise As Giant Wurst Is Pinched
Austrian police are hunting crooks who broke open a market stall and stole a 1.5 metre sausage worth over 2,000 EUR in the picture postcard village of St Michael in the region of Lungau.
Multi Coloured UFOs In Formation Over Austria
Austrian officials say they are baffled to explain a UFO sighting in which dozens of people reported seeing between 50 and 100 objects flying in formation.
Priests Furious After Porn Films Shot In Local Parish Church
A furious Austrian Catholic priest has complained to police after discovering a local woman had apparently been using his church as a studio to make porn films.
Two metre snake sends woman motorist fleeing
An Austrian motorist got a shock after noticing something hanging down from under her car – and realising it was a huge two metre snake that had ended up curled around the engine.
What is on at Haydn Kino this week? (10 July - 16 July)
The following films are on at the English language cinema Haydn Kino on Mariahilfestrasse between 10 July and 16 July...
Beekeeping is booming in Vienna
People living in Vienna have got a new hobby - beekeeping.
Queen of Englands favourite horses used as lawnmowers in Vienna
Horses from the famous Spanish Riding School are being used to help keep the grass down in city parks in Vienna.
The most popular stories –
last 7 days
|Multi Coloured UFOs In Formation Over Austria|
|Priests Furious After Porn Films Shot In Local Parish Church|
|Hobbit Dwarf Actor Chases And Catches Cyclist Mugger|
|Vintage Luxury Car Prepared For Prince Philip Rusts In Romanian Car Park|
|Society Girl Gave Adopted Kid Back A Day Later After Sleepless Night|
Why suffer in silence. Let off steam by letting our readers share your troubles. File your complaints about anything and everything here.
Our ombudsman David Rogers will try and help solve some of the problems from lazy civil servants through to incompetent companies – and at the very least the worst transgressors will end up in our weekly special report.