Tuesday, 21. April 2015
30. 07. 12. - 15:00
Groupon - the deal-of-the-day website that features discounted gift certificates usable at local or national companies - is in hot water in Germany.
Groupon recently launched in Austria from America but in Germany the company has been panned.
A German man and his family made the first complaint when he bought a Groupon voucher online for the "Great China" restaurant in Hamburg.
The man named as Marc W., 21, paid 147.60 Euro instead of 200 for the voucher but as it turned out the restaurant does not except any vouchers.
Since then Marc is trying to contact Groupon to get his money back but said he had had no reaction since then.
Groupon spokesperson Sophie Guggenberger in Germany said however that the customer service for the firm is contactable 24-hours a day - but recently has had some issues due overloading and the relocation of the companies headquarters.
Furthermore, Groupon has had problems with some other partners and many refunds have been necessary.
The owner of the "Great China" restaurant Ms. Wu originally planned on requesting a Groupon partnership for the future. However, just a couple of days after someone from Groupon came by the restaurant there was an offer available for the restaurant online, although a contract was never signed by Ms. Wu according to German media.
Another woman Katrin Wege (44), the owner of the "Blaue Blume", lost about 10,000 due a Groupon deal. The offer for her restaurant in Hamburg was supposed to be online for 24 hours but actually was available for 48 hours, she said.
Some 700 vouchers were sold for 14,50 each with a an original value of 30 Euro. Groupon keeps about half of the price for themselves with the rest going to the firm.
Martin Harneit (33) who owns a window-cleaning service and was hoping for some advertising through Groupon also suffered, with a similar story to Katrin Wege.
Groupon also sold more vouchers than he agreed on, and still owes him 800 Euro. Now, the small business of his is under threat of being bankrupt if they do not get the money back.
Bürgel, the business information company, classifies the credit rating of Groupon in Germany as weak said local media.
Semmering Offers 50% Discount To Selected Heroes
The Magic Mountain Semmering will hold two Weeks of Heroes from 1st to 14th March as Panhans Holding Group says thank you to safety and well-being volunteers and professionals.
Skier Survived Almost Two Hours Buried Alive
A skier had a miracle escape after being buried under two metres of snow for nearly two hours during an avalanche in Austria, it was revealed last night.
Puppies Found Stuffed Inside Suitcase In Back Of Van
A litter of puppies destined for a dog farm was rescued after being found stuffed inside suitcases in the back of a van.
Kangaroo That Hopped It Spotted In Garden
Austrian police investigating reports of an escaped kangaroo have been given concrete proof after a local woman managed to photograph the animal in her back garden.
First Images Of Eurovision Stage
These are the first images of the design for the Eurovision Song Contest stage unveiled in the Austrian capital Vienna which is the home of last year's winner Conchita Wurst.
Russian Mafia Boss Nabbed At Vienna Railway Station
A Russian mobster wanted for a string of brutal murders was arrested in the gentile Austrian capital Vienna when commandos swooped as he went to buy a train ticket.
Teen Girls Arrested After Offering Themselves To IS Fighters
Austrian officials who recently cracked down on terrorism by arresting several people believed to be recruiting and fundraising for ISIS have revealed two more teenage girls tried to leave the country to marry terrorist fighters.
Ebola's deadly reach impacts Vienna student
Austria has yet to record its first case of Ebola, but the feared virus has already had a severe impact on the lives of Africans living in Vienna.
Grigorij Sokolov Works His Magic At Vienna Konzerthaus
Whilst the world-famous Wizard of Oz played at the Volksoper, there was another Wizard in the Konzerthaus giving his 16th performance in Vienna!
Penelope Cruz To Play The Ice Cream Killer
The memoirs of the woman dubbed the Ice Cream Killer after she shot dead two ex-lovers before hacking the bodies up with a chainsaw and telling neighbours the noise was a new ice cream machine are due to be turned into a blockbuster with Penelope Cruz playing the lead role.
The most popular stories –
last 7 days
|Wife Invites Sexy Dancers To Husbands Funeral Service|
|Pig Called Streaky Bacon Goes Viral|
|Suspected Thief Trapped In Narrow Sewer|
Why suffer in silence. Let off steam by letting our readers share your troubles. File your complaints about anything and everything here.
Our ombudsman David Rogers will try and help solve some of the problems from lazy civil servants through to incompetent companies – and at the very least the worst transgressors will end up in our weekly special report.